Support


CONTACT|SALES


For general questions and sale matters, please contact us at: info@galleryplacedesigns.com

For press inquiries, please email us at: press@galleryplacedesigns.com


POLICES

Online Shopping Policy

At this time online shopping is limited to US customers only.

All International orders must be processed via email. Please send requests to info@galleryplacedesigns.com. Please note, all international orders are subject to customs’ duties and/or taxes as determined by the international carrier.

Shipping Policy

Unless otherwise noted, please allow 5-7 business days after your order is placed before your order is shipped. Special orders can take up to 6-8 weeks. Orders ship via UPS Ground and require a signature upon delivery. No shipping to PO Boxes please.

Forms of Payment

We accept Visa, MasterCard, and American Express.

Refund/Exchange Policy

We appreciate and value your business! In order to receive a full refund or make an exchange, please email info@galleryplacedesigns.com so that we may issue you a Return or Exchange ID number. The item must be postmarked for return within 5 days of delivery date, in the exact condition in which the item was shipped. Customers are responsible for related return/exchange shipping costs. Gift recipients are entitled to a merchandise credit only.

Please note that we use genuine skins on our products; therefore, textures, colors and natural imperfections in the skins, such as scaring, wrinkling or scaling, may occur and are not considered to be defects. Unfortunately, exchanges, returns or repairs requested for this reason cannot be accepted. All exchanges/refunds are subject to the discretion of Gallery Place Designs. The item must be neither used, nor damaged in any way and must be returned in its original packaging. Upon our receipt and acceptance of the returned item, we will gladly credit your account minus the shipping costs. Shipping charges will be refunded on mis-delivered or defective merchandise only. Unfortunately, credits cannot be granted for items returned without a return authorization.


PRIVACY


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties or Affiliates who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


TERMS

Site Contents & Copyrights

Unless otherwise noted, all materials hosted on this site including images, illustrations, designs, icons, photographs, video footage, written, and other materials that appear as part of this site are protected by copyrights and international treaty provisions owned, controlled or licensed by Gallery Place Designs. Any unauthorized use of any content or materials on this site is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes.

The contents of this site are intended solely for personal, noncommercial use by the users of our site. You may download and copy the contents and other downloadable materials for your personal use only, and you may use the materials or content on this site only with our prior written and express authorization. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works of, sell, or participate in any sale of, or exploit in any way, in a whole or in part, any of the contents of this site. To inquire about obtaining authorization to use the materials or content on this Site, please contact us at info@galleryplacedesigns.com .

Trademarks

The trademarks, trade names logos, logos, icons, and service marks used or displayed on this site are registered and unregistered trademarks of Gallery Place Designs. Nothing on the site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any trademark displayed on the site without the written permission of Gallery Place Designs. Your misuse of the trademarks displayed on the site, or any other content on the site, except as provided in these legal terms of use, is strictly prohibited.

Patents

solSak is patent pending. Woo hoo!